Privacy Policy — Jupiter Venus Tech

Privacy Policy

Welcome to Jupiter Venus Tech. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information we obtain through our website, services, and interactions (collectively, "Services"). By using our Services, you agree to the terms described in this policy.

1. Who We Are

Jupiter Venus Tech is a U.S.-based IT solutions and consulting company that provides software development, staffing, cloud & web solutions, outsourcing, and training services. Our contact details are listed at the end of this policy.

2. Information We Collect

We collect information that helps us deliver Services, communicate with you, and comply with legal obligations. Types of information include:

  • Contact information: name, email address, phone number, company name, job title.
  • Business information: company details, project requirements, budgets, timelines, and other project-related data.
  • Account & billing information: billing address, invoicing details, and payment information (we may use third-party payment processors who collect payment details directly).
  • Technical information: IP address, browser type, device identifiers, operating system, pages visited, and usage data collected via cookies and similar technologies.
  • Communications: records of communications such as emails, chat logs, and support requests.
  • Sensitive data: We do not intentionally collect sensitive personal data (e.g., health, race, political opinions) except where necessary and with explicit consent; if such data is required for service delivery we will obtain your clear consent in advance.

3. How We Collect Information

  • Directly from you when you submit information via contact forms, job applications, proposals, or other communications.
  • Automatically when you visit our website (cookies, server logs, analytics).
  • From third parties such as partners, service providers, or publicly available sources where permitted by law.

4. How We Use Your Information

We use collected information for purposes including but not limited to:

  • Delivering, improving, and personalizing our Services and communications.
  • Responding to inquiries, sending updates, proposals, invoices, and support.
  • Managing client relationships, staffing, and project delivery.
  • Maintaining security, preventing fraud, and complying with legal obligations.
  • Marketing and promotional communications (you may opt out at any time).

5. Legal Bases for Processing (where applicable)

If you are in a jurisdiction that requires us to specify a legal basis (for example, the EU), we rely on one or more of the following:

  • Performance of a contract (e.g., SOW or service agreement).
  • Consent (where you have given clear consent for a specific purpose).
  • Legitimate interests (e.g., improving services, fraud prevention), balanced against your rights.
  • Legal compliance (when required by law).

6. Sharing & Disclosure

We may share personal information in limited circumstances:

  • Service providers: vendors who provide hosting, payment processing, analytics, and other support services under contract.
  • Business transfers: in the event of a merger, acquisition, or sale of assets, information may be transferred as part of the transaction.
  • Legal & safety: to comply with legal obligations, respond to lawful requests, or protect rights, property, or safety.
  • With your consent: when you authorize sharing for specific purposes.

7. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to operate and improve our website and Services. Cookies help with authentication, analytics, functionality, and targeted content. You can control cookie settings through your browser and opt-outs provided by analytics providers.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, and destruction. While we strive to secure your data, no method of transmission or storage is 100% secure—absolute security cannot be guaranteed.

9. Data Retention

We retain personal information as long as necessary to provide Services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and applicable legal obligations.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

  • Access and obtain a copy of your data.
  • Request correction of inaccurate data.
  • Request deletion or restriction of processing (subject to legal exceptions).
  • Object to certain processing or withdraw consent where processing is based on consent.
  • Request data portability where applicable.

To exercise these rights, contact us using the details in the "Contact" section below. We may need to verify your identity before fulfilling requests.

11. International Transfers

As a U.S.-based company, we may transfer data to, and store it in, the United States and other countries. When transfers occur from jurisdictions with stricter data protection laws, we rely on appropriate safeguards such as standard contractual clauses or other legal mechanisms where required.

12. Third-Party Links & Services

Our Services may link to or integrate third-party services (e.g., cloud platforms, analytics, payment processors). We are not responsible for third-party privacy practices—please review their privacy policies before sharing information.

13. Children

Our Services are not directed at children under 16. We do not knowingly collect personal information from children under this age. If you believe we have collected such information, contact us and we will take reasonable steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be posted on our website and, where appropriate, notified to you. Continued use of our Services after changes constitutes acceptance of the updated policy.

15. Contact

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact:

Jupiter Venus Tech
2223 North Carolina 54, Ste K, Durham, NC 27713
Email: info@jupitervenustech.com
Website: www.jupitervenustech.com

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